Installing HBAs/Drivers on an Windows 2000 Host

 

Topic

Setting up a host environment

Selections

Select a host: Windows 2000

Select a Windows 2000 task: Installing HBAs/drivers

Select a HBA type: QLogic

Select a switch type: Brocade

 

 

Contents

·             Installing QLogic HBA(s) on a Windows host 4

·             Updating QLogic HBA firmware for Windows 2000. 6

·             Installing latest QLogic driver on Windows hosts. 10

·             Updating QLogic driver for Windows 2000. 14

·             Making LUNs or Devices available to Windows. 20

·             Creating switch zones. 21

 


 

Install/Setup QLogic HBA/Driver Environment on Windows 2000

 

Using various procedures, this document for Windows, featuring a QLogic HBA environment describes how to install and setup host bus adapters and other aspects of a host environment that deal with managing devices of a Symmetrix storage system. A series of procedures take you from installing HBAs, installing HBA firmware and drivers to updating them for Windows 2000 platforms.

 

 

·        Installing QLogic HBA(s) on a Windows host

 

Overview

These procedures describe how to install a QLogic host bus adapter on a Windows platform that will interface to Symmetrix storage devices.

 

These procedures are based on content from the following EMC manuals:

  • EMC Host Connectivity Guide for Windows
  • EMC Support Matrix Microsoft Windows 2000

 

You can download these guides from EMC Online Support (registration required): https://support.EMC.com

 

 

1.   

Install Adapter in card slot

With host system power removed, install the HBA(s) by following the instructions included with your adapter. The adapter installs into a single slot and has no user-configurable jumpers or switches.

 

When choosing an HBA for your host computer, it is important to know which HBA is compatible with its PCI/PCI-X/PCI Express slots.  Certain HBA models have specific voltage requirements or physical limitations that allow them to only work in specific slots. Computers today have several different bus slot types for accepting HBAs.  PCI, PCI-X, PCI-X 2.0, and PCI-Express. PCI slots can be 32-bit and 64-bit (denoted by their 124-pin or 188-pin connectors.)  These slots have plastic “keys” that prevent certain HBAs from fitting into them.  These keys work with the cut-out notches in the HBA edge connecter so that only compatible HBAs will fit into them.  This is done because of the voltage characteristics of the HBA. Inserting a 3.3v HBA into a 5v slot would cause severe damage to both the HBA and the server.  Therefore, the slot keys denote the type of voltage provided by the slot and effectively prevent a voltage incompatible HBA from being inserted.  The following figure shows how PCI slots will appear with their keys and what type of voltage is provided for each slot type.

 

The figure below shows the HBA edge connecters compatible with the PCI slots shown in the figure above.  Note HBA #5 which shows a universal HBA edge connecter.  Universal HBAs are compatible with both 3.3v and 5v PCI slots.

 

HBA

PCI Spec

BUS Length

Power

Slot Key

QLA2200F

 

PCI 2.1

64-bit

3.3V, 5V

Universal

QLA200

 

PCI-X 1.0a & PCI 2.2

32-bit

3.3V, 5V

3.3V

QLA2310F

PCI-X 1.0a & PCI 2.2

64-bit

3.3V, 5V

Universal

 

QLA2340LF

 

PCI-X 1.0a & PCI 2.2

64-bit

3.3V, 5V

Universal

QLA2342LF

PCI-X 1.0a & PCI 2.2

64-bit

3.3V, 5V

Universal

QLE2360

 

PCI Express

x4 lane

3.3V

n/a

QLE2362

PCI Express

 

x4 lane

3.3V

n/a

QLA2460

PCI-X 2.0a & PCI 2.3

64-bit

3.3V

3.3V

 

QLA2462

PCI-X 2.0a & PCI 2.3

64-bit

3.3V

3.3V

 

QLE2460

PCI Express

x4 lane

3.3V

n/a

QLE2462

PCI Express

x4 lane

3.3V

n/a

 

Note: Remember that some of the older HBAs are tall (also referred to as full-height) and may not fit into a server with a low-profile chassis.  These factors must be considered before implementing your configuration to avoid unnecessary delays and possible equipment swaps or returns.

 

 

2.   

Apply power and boot

Reapply power and allow the system to boot normally.

 

 

 

7Table of Contents

 

·        Updating QLogic HBA firmware for Windows 2000

 

Overview

This procedure describes how to install the latest QLogic HBA firmware on Windows platforms. When installing or upgrading firmware and drivers, be sure to use the latest versions specified by EMC. Review the E-Lab Interoperability Navigator (ESM) for the latest information on approved HBAs and their drivers.

 

These procedures are based on content from the following EMC manual:

  • EMC Host Connectivity Guide for Windows
  • EMC Support Matrix Microsoft Windows 2000

 

You can download these guides from EMC Online Support (registration required): https://support.EMC.com

 

The Fibre Channel host adapter driver and related utilities must be installed and configured before Windows can access the EMC disks. This procedure describes how to install HBA-related BIOS and NVRAM, using the QLogic SANsurfer FC HBA Manager for Windows.

 

Ensure that the HBA firmware (FCode) is current on the adapter before proceeding with other host setup tasks.

 

 

1.   

Locate the appropriate driver software

When installing or upgrading drivers, be sure to use the latest versions supported by EMC. Review the E-Lab Interoperability Navigator for the latest information on approved HBAs and drivers. Refer to the release notes provided with the driver for information that might be unique to new driver revisions.

 

These typically plug into a PCI bus that adapt to FC-AL and FC-SW Fibre topologies.

Make sure it is a supported version specified in the EMC E-Lab Navigator. Within E-Lab Navigator, click on the PDFs and Guides tab and locate the EMS PDF for the EMC Support Matrix Windows document which defines the appropriate software versions to apply. Look for the required NVRAM/BIOS firmware versions for the qualified HBA.

 

 

2.   

Verify Current Firmware

To confirm and obtain the latest version of the FCode (firmware), access the QLogic website:

 

a.      From the root of your system, create a directory from this list:

HBA Model

Directory Name

QLA2200F-E

QLA2200_FCode

QLA2202FS-E

QLA2202FS_FCode

QLA2300F-E-SP

QLA2300_FCode

QLA2340-E-SP

QLA2342-E-SP

QLA234x_FCode

 

QLA2460-E-SP

QLA2462-E-SP

QLA246x_FCode

QLE2460-E-SP

QLE2462-E-SP

QLE246x_FCode

 

b.   Use a web browser to access the QLogic website at http://www.qlogic.com.

c.      Click Downloads at the left side of the screen.

d.      Click the EMC link under OEM Models.

e.      On the next page, select EMC SYMMETRIX, CLARiiON, & CELERRA supported software. 

f.            Select the applicable HBA model in the Product column of the table.

 

g.          Find the appropriate FCode (firmware) file for the HBA(s) in your system and click the associated Download link to save the file.

 

h.      On the next table at this site, locate the following listings and select the associated Download links.  Download and unzip the files to the directory you created earlier.

 

·         SANsurfer FC HBA Manager for Windows

·         If applicable, the latest QLogic Flash BIOS file

Note: Do not use flash embedded (Blade type) HBAs, using the HBA utilities.

 

 

3.   

Install SANsurfer

Navigate to the SANsurfer FC HBA Manager for Windows executable and install the application.  Once the installation is complete, double-click the desktop icon to start SANsurfer FC HBA Manager for Windows.

 

 

4.   

Locate and select the adapter for BIOS update

To begin the BIOS update, select the specific adapter in the SANblade Manager main menu HBA tree.

 

If you want to configure multiple adapters with the same settings, hold the CTRL key while selecting multiple adapters.  The adapters must be in the same series: QLA231x HBAs, QLA234x HBAs, or QLA22xx HBAs.

 

Note: If you selected multiple adapters, the Save Flash and Save NVRAM radio buttons do not display.  These options cannot be performed with multiple adapters.  Some versions of SANsurfer may have buttons referring to Option ROM.  Option ROM and Flash both refer to the HBA BIOS.

 

5.   

Select the utility

Click the Utilities tab.  The Utilities tabbed page displays.

 

Note:  If you selected multiple adapters, the Save Flash and Save NVRAM buttons do not display.  These options cannot be performed with multiple adapters.

 

 

 

6.   

Select Update Flash:

Select the Update Flash option and then select the file that contains the flash BIOS downloaded earlier from the QLogic website.

 

The file type ends with .bin, such as ql22rom.bin.  If you select a file that is not an acceptable flash BIOS file for the adapter, then a “not an acceptable flash BIOS” data file message displays.  Select a valid file and click OK.

 

 

7.   

Security check box:

The Security Check dialog box displays.  In the Enter Password box, type the default password of:   config .  Click OK.

 

The tabbed page appears dimmed during the update.  When complete, the flash BIOS update complete message displays.

 

 

8.   

Reboot:

Reboot the operating system.

 

9.   

Locate and select the adapter for an NVRAM update

To begin an NVRAM update, select the specific adapter in the SANblade Manager main menu HBA tree.

 

If you want to configure multiple adapters with the same settings, hold the CTRL key while selecting multiple adapters.  The adapters must be in the same series: QLA231x HBAs, QLA234x HBAs, or QLA22xx HBAs.

 

Note: If you selected multiple adapters, the Save Flash and Save NVRAM radio buttons do not display.  These options cannot be performed with multiple adapters.  Some versions of SANsurfer may have buttons referring to Option ROM.  Option ROM and Flash both refer to the HBA BIOS.

 

 

10.  

Select Update NVRAM:

To apply EMC NVRAM settings, select the Update NVRAM option on the menu and then select the file that contains the NVRAM data downloaded earlier from the QLogic website.

 

The file type ends with .dat such as emc2xxx.dat. Select the file and click OK.

 

 

11.  

Security check box:

The Security Check dialog box displays.  In the Enter Password box, type the default password of:   config .  Click OK.

 

The tabbed page appears dimmed during the update.  When complete, the NVRAM update complete message displays.

 

 

12.  

Reboot:

Reboot the operating system.

 

 

7Table of Contents

 

·        Installing latest QLogic driver on Windows hosts  

 

Overview

This procedure describes how to install the latest QLogic driver software on Windows 2000 platforms. When installing or upgrading drivers, be sure to use the latest versions specified by EMC. Review the E-Lab Interoperability Navigator (ESM) for the latest information on approved HBAs and their drivers.

 

The Fibre Channel host adapter driver and related utilities must be installed and configured before Windows can access the EMC disks. This procedure describes how to install the driver using the QLogic SANsurfer Install Wizard for Windows. 

 

Windows 2000 uses only the SCSIPort driver class.

 

These procedures are based on content from the following EMC manuals:

  • EMC Host Connectivity Guide for Windows
  • EMC Support Matrix Microsoft Windows 2000

 

You can download these guides from EMC Online Support (registration required): https://support.EMC.com

 

 

1.  

Select the SANsurfer Wizard:

To install the QLogic HBA driver, select the SANsurfer Install Wizard.

 

a.      Navigate to the directory containing the unzipped SANsurfer Install Wizard for Windows file and double-click the .exe file.  After a few moments, the following wizard will appear.

 

 

b.      Select I want to install the driver automatically.

c.      When the Welcome screen appears, click Next to start the HBA driver installation.

d.      On the Select a Driver dialog that appears, select Default Driver (provided with wizard).  This is the default selection and will use the driver located within the SANsurfer Install Wizard for Windows package.  The latest driver versions are listed in the E-Lab Interoperability Navigator (ESM). 

 

NOTE:  The Browse option can be used if the driver file was previously downloaded and stored on the hard drive.

 

 

a.     Click Next to continue.  A Preparing Driver Package dialog will display a message similar to the following:



a.      The driver version to be installed will be listed.  Click Next.

b.      A "Driver installed successfully" message will appear similar to the following. When the driver is installed. Click Next to continue.

 

 

c.      If prompted to reboot, select the option to reboot the system at this time. 

The HBA Configuration Update main menu will appear after the driver install is complete.  Click Quit.



 

 

2.  

Post installation tasks:

Perform the following post-installation diagnostics:

 

a.     In the HBA Configuration Update main menu, select Perform Diagnostics.



b.    In the Select HBA dialog, select the HBA(s) to be tested and click Next.



c.     At the Attach Storage prompt, verify that the HBA(s) selected for diagnostics are connected to storage or to a loopback terminator.  Click Next to run the test.

d.    The Diagnostics Results dialog will appear displaying the test results.  More information on this tool is available at the QLogic website (www.qlogic.com).  Select Next to return to the HBA Configuration Update main menu.

e.        The Show SAN option on the HBA Configuration Update main menu can be used to verify connectivity to the storage array.  Otherwise, select Quit.

 

 

 

·        Updating QLogic driver for Windows 2000

 

Overview

This procedure describes how to update QLogic HBA driver software on Windows 2000 platforms. When installing or upgrading firmware and drivers, be sure to use the latest versions specified by EMC. Review the E-Lab Interoperability Navigator (ESM) for the latest information on approved HBAs and their drivers.

 

These procedures are based on content from the following EMC manual:

  • EMC Host Connectivity Guide for Windows
  • EMC Support Matrix Microsoft Windows 2000

 

You can download these guides from EMC Online Support (registration required): https://support.EMC.com

 

The Fibre Channel host adapter driver and related utilities must be installed and configured before Windows can access the EMC disks.  This procedure describes how to update the driver using the QLogic SANsurfer Install Wizard for Windows. 

 

Windows 2000 uses only the SCSIPort driver class.

 

 

1.   

Select the SANsurfer Wizard:

To update the QLogic HBA driver, select the SANsurfer Install Wizard.

 

a.      Navigate to the directory containing the unzipped SANsurfer Install Wizard for Windows file and double-click the .exe file.  After a few moments, the following wizard will appear.



b.      Select I want to install the driver automatically.

c.      When the HBA Configuration Update window appears, select Update Driver.



d.      On the Select a Driver dialog that appears, select From the QLogic Website. This selection will automatically search the QLogic website for the latest driver.  An Internet connection is required.

Note:  The Browse option can be used if the driver file was previously downloaded and stored on the hard drive.  




e.      Click Next to continue.  A Preparing Driver Package dialog will display.

 

f.       The driver version to be installed will be listed.  Click Next.

g.      A Stop Agent Service? dialog may appear.  Check the Stop QLogic Management Suite Java Agent Service checkbox and click Next.



h.      A "Driver installed successfully" message will appear similar to the following. When the driver is installed. Click Next to continue.

 

i.        If prompted to reboot, select the option to reboot the system at this time. 

j.        The HBA Configuration Update main menu will appear after the driver upgrade is complete. 

 

2.   

Post installation tasks:

Perform the following post-installation diagnostics:

 

a.     In the HBA Configuration Update main menu, select Perform Diagnostics.



b.    In the Select HBA dialog, select the HBA(s) to be tested and click Next.



c.     At the Attach Storage prompt, verify that the HBA(s) selected for diagnostics are connected to storage or to a loopback terminator.  Click Next to run the test.

d.    The Diagnostics Results dialog will appear displaying the test results.  More information on this tool is available at the QLogic website (www.qlogic.com).  Select Next to return to the HBA Configuration Update main menu.

e.     The Show SAN option on the HBA Configuration Update main menu can be used to verify connectivity to the storage array.  Otherwise, select Quit.

 

 

 

 

·        Making LUNs or Devices available to Windows

 

Overview

This procedure describes how to make the devices or LUNs available or visible to a Windows 2000 or Windows Server 2003 host. It describes how to use the format command to label and partition devices.

 

This procedure is based on content from the following EMC manual:

  • EMC Host Connectivity Guide for Windows

 

You can download the guide from EMC Online Support (registration required): https://support.EMC.com

 

Note and Caution: If your host system cannot see the devices, it may necessary to do a disk or device scan of the I/O bus. If you must, at an appropriate low-peak time in your production environment, apply the necessary operating system native commands, to perform a device scan (discover) to make the devices visible to the host workstation. This might take a few minutes or so to execute. Be sure you follow your operating system specific administrators guide and/or known site procedures for this operation, as scanning devices can cause pauses and crashes to other operational processes running on this host. If you can and prefer, a reboot will also accomplish the same thing (device discovery). The following steps are provided only as a general or possible guide and not meant to supersede your site preferences.

 

 

3.   

Scan for new devices:

The host can discover and identify the new connected devices in the storage array using the following actions:

 

a.      Right-click on My Computer on the Windows desktop and click Manage.

b.      Under System Tools, select Device Manager.

c.      Select and right-click Disk drives and click Scan for hardware changes.

 

 

4.   

Verify LUNs/devices visible for PowerPath:

If you have PowerPath installed, use the following PowerPath commands to verify that the new devices are seen by PowerPath:

 

powermt config

powermt display dev=all

 

 

 

7Table of Contents

 

 

·        Creating switch zones

 

Overview

For directions specific to Brocade switches, refer to the Brocade Fabric Manager Administrator’s Guide, which is located on Powerlink under the following location:

 

Home > Support > Documentation/White Paper Library > Hardware/Platforms Documentation > Connectrix Directors and Switches > Maintenance/Administration

 

Please refer to the section Managing Zones, which will provide the background information needed to configure and zone your fabric.

 

Note: There are multiple versions of the user guide available. Be sure to reference the version specific to your Fabric Manager version.

 

5.   

Create switch zones

Switch zones define paths between the host HBAs and the Symmetrix array and can be created using the switch management software (refer to the switch documentation).

 

Note:  If you are using an HP-UX server with QuickLoop zoning, then you must use port zoning.  Refer to EMC Knowledgebase article emc66355 for more information.

 

Definition -

Zoning is the process by which a single initiator is matched to a single storage array port (FA/SP) to be able to pass info to storage array device.

 

A Zone consists of 2 or more members, with only 1 initiator (HBA) per zone

A Zone is part of a zoneset .

A Zoneset is a collection of zones in a single fabric.

A Zoneset requires activation in order to be updated.

 

Important:  EMC Recommends single initiator zoning. To reduce the chance of data unavailability in the event that an HBA, switch, or FA Failure,  the host should have at least one primary path and one alternate path to each FA

 

 

6.   

Determine zoning configuration

Follow these steps to determine your zoning configuration:

a.      Determine the FA WWN by entering the following command:

symcfg –sid XXXX list –fa all

b.      Determine the HBA WWN by referencing the OS-specific commands from provisioning a host section.

c.      Determine the number of paths needed.

d.      Determine the Active Zone name.

The operations above must be performed on both fabrics for all FAs and HBAs.

 

7.   

Verify the HBA is logged in

Solutions Enabler offers a command line utility that will verify what is logged in to a specific Symmetrix FA. Use the following command:

 

symmask –sid SymmID –dir 3c –p 0 list logins

 

Where SymmID is the last four numbers of the Symmetrix serial number, 3c is the FA and 0 is the port on the FA.

 

It should also be noted that HBAs in an HP-UX host only show as logged in while there is active I/O.  However, if an entry exists in the login history table, it indicates that the HBA did log into the FA at some point.

 

After verifying that the host is logged in, move on to configuring the host.

 

 

7Table of Contents